Support Center

In the unfortunate event that your FlexRadio product ever needs to come back to the mothership to be serviced, this article will tell you a bit about its journey through the FlexRadio Service department and what you, our valued customer, can do to help prepare it for a smooth ride.

First and foremost, our HelpDesk ( ) is your friend.  If ever you encounter a problem with your radio, this is the best and first place to find a resolution.  Opening a HelpDesk ticket puts you in a queue where nine out of ten times our all Ham, customer-focused, support team can resolve issues remotely without the need to send your radio to the Austin Service Center.  This step is critical if we do need to service your radio because the information our support team gathers will help speed repair. This article introduces you to the FlexRadio service process and team members that shepherd your radio through. 

Get help with our software and services

Technical Support

Can’t find the answers online? Submit a HelpDesk ticket and our Technical Support team will be happy to assist you. Click the button below to submit a ticket. Business hours for the HelpDesk are 7:00 AM to 4:00 PM CT Monday through Friday.

Community Support

FlexRadio has the greatest customers in the world. The Community is the perfect place to learn from the experiences of others. Chances are your question has already been answered. Click the button below to get connected today.

By using this website you agree to our updated Conditions of Use and consent to the collection and use of your personal information as described in our updated Privacy Notice, which includes the categories of data we collect and information about your preferences and rights.


Pay Over Time

To use Bread, please add products to your cart and follow the prompts for checkout — then select the “Bread” option in your checkout’s Payment section. Follow the prompts to submit your application. Check out now →

Bread® is a simple way to buy the products you want now and pay over time at your favorite online stores.

Apply for financing in seconds without ever leaving our site! Make easy online payments using our member portal or sign up for auto-pay for worry-free payments. You also have the flexibility to pay off your loan at any time with no penalty.

Paying over time through Bread® is quick, easy, and transparent. Learn more about how it works →

If your items are already in your cart, feel free to check out now and start the process!