Recently, FlexRadio was notified by GetSatisfaction, our SaaS provider for the Flex Community, that it is shutting down the web services that support our community on June 30, 2020.
Due to this unexpected development, FlexRadio now must source, provision, and deploy a new Community solution on very short notice. This process is underway and the FlexRadio team is currently evaluating several options and preparing for the move.
Unfortunately, we do anticipate a gap in coverage between the closing down of GetSatisfaction and having a Community tool in production, but it is our goal to complete the work in as quick a time frame as possible.
In addition, we plan to migrate the topics currently hosting in GetSatisfaction into the new solution. We may choose to take the opportunity to curate portions of the data should we find it no longer relevant to our products and services.
We ask for your patience and understanding during this transition
For all other questions, please email firstname.lastname@example.org
In the meantime, you can always reach out with your questions on our Facebook groups.
If you are experiencing a software or hardware issue, please leverage our FlexRadio HelpDesk.