Assembly Technician
All Careers

Assembly Technician 2

Please submit your resume to jobs@flexradio.com if interested in this position.

Function

To assemble, and in some cases, rework new or returning Flex Radio products.

Location

Remote

Supervisor

Paul Friedrich

Position(s) Supervised

N/A

Key Responsibilities

1. Manufacturing Assembly

  • With limited supervision, performs complex and/or repetitive electromechanical assembly operations with a high degree of accuracy.
  • Speed of assembly should fall in line with the set standards
  • Accurately follows Build Specifications and SOPs to ensure product conforms to the specification.

2. Service Rework

  • Changes faulty boards, tablets, subassemblies, and other components for troubleshooting technicians
  • Can tap, file, or otherwise rework non-conforming parts. 
  • Can solder through-hole or SMT parts efficiently.

3. Quality Assurance

  • Self-inspects and verifies wiring installations, assemblies and circuits.
  • Inspects, mechanically tests, and adjusts completed units to ensure that units meet specifications and tolerances.
  • Maintains knowledge on all product quality issues, Engineering Change Orders (ECOs), and apply that knowledge in production line management activities to ensure product builds meet quality metrics.
  • Utilizes and initials Q/A travelers to ensure all categories of quality are examined and verified.

4. Other Duties as Assigned

Performance Metrics

1. Manufacturing Assembly

  • With limited supervision, performs complex and repetitive electromechanical assembly operations with a high degree of accuracy.
  • Measured over a day of productivity, all tasks should be completed to 80% of speed standards, including breaks and minor distractions.
  • Accurately follows Build Specifications and SOPs to ensure product conforms to the specification.

2. Service Rework

  • Technicians should not have to come off of their stands to do assembly work.
  • Less than 3% Scrapped material due to workmanship errors (measured by unit cost)
  • Solder work is clean and is done in a timely manner.

3. Quality Assurance

  • First Pass Yield @ 97% or better (The percentage of products manufactured correctly and to spec the first time through the process)
  • All units should have smooth button presses, knob turns, and cable inserts.
  • Any product leaving the manufacturing line should have all ECOs in place.
  • All assemblies should have a complete traveler accompanying them signed by a second assembler.

4. Other Duties as Assigned

  • As assigned by supervisor – will primarily be assessed in line with FlexRadio’s Playbook

Professionalism

Per FlexRadio’s Playbook, the way we individually and collectively perform our responsibilities needs to be consistent with our aspirational culture. Below are the key themes and brief descriptions of what a positive reflection of these values looks like for all organizational roles.

Grab an Oar

  • Humble – When communicating with customers and colleagues, show respect and courtesy. To the degree possible, thank and compliment them while being modest about one’s own abilities. Take time to notice others and send a commendation regarding a colleague to his/her supervisor when something impresses you.
  • Take Initiative – If a need, such as a project, ticket, or customer communication has not been addressed timely, proactively try to resolve the challenge while communicating and elevating the issue to ensure all affected stakeholders are on the same page. If the need is outside of one’s positional responsibilities, offer to meet or provide another form of assistance.
  • Roll with the punches – Be self-aware, patient, listen well and avoid sarcasm, cynicism, and/or anger particularly with customers – even if they are showing those character traits themselves. Be flexible and willing to accept change positively, even when it is a negative short term experience.
  • Sense of ownership – Treat FlexRadio’s resources (i.e. funds, people, time, physical assets, reputation) as if they are your own, not someone else’s to be concerned with. Exercise prudent stewardship of the time, financial and other resources you’ve been entrusted with, using them responsibly and for the benefit of the overall company.

Row as One

  • Communicate – Listen (first) with patience and empathy, thoughtfully ensuring you understand others’ words, actions and attitudes as well as possible before responding. To the degree possible, ensure that assumptions about work required are kept to a minimum.
  • Trust – Choose to believe in colleagues’ intentions and integrity, as well as their expertise in the areas for which they are responsible.
  • Team Players – Do your part well, valuing the success of the team while not seeking individual recognition for one’s own contributions. Make a habit out of noticing and complimenting others’ productivity and finding ways to support them.
  • Flex is a family – Even when there are arguments, hurt or misunderstandings, value one another and seek to reconcile. Don’t hold grudges, and work through issues so that hard feelings don’t fester. Be direct, while also being courteous when there is an issue with a colleague, and resist the temptation to “share” your concerns with others who are not your supervisor or the colleague.

Lead the Way

  • Trailblazer – Be creative, stay well-read and current in one’s area(s) of expertise, and try to consider new alternatives on how to improve performance of ongoing responsibilities.
  • Think outside the box – Consider how the current way of doing things affects others, leverage technology where possible, and research how to collaboratively implement new ways to both improve service and ideally reduce cost as well. Look at things from a different perspective/angle, and don’t hesitate to brainstorm new ideas or question existing processes with others.
  • Courage – Be fearless, and do not worry about how others may respond to your questions or ideas. There are no dumb questions or suggestions. Don’t be afraid to try and fail, several times over. This is where good ideas are often hatched.

Salary/Wage Range:

Employment subject to successfully passing background check.

Each employee must agree to abide by the conditions outlined in the signed NDA, Office Employee Handbook, and Justworks letter.

Please submit your resume to jobs@flexradio.com if interested in this position.

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** **Availability of terms may vary based on purchase price and/or product. Down payment may be required. Example payment is based on the listed product prices assuming a 24 month term loan and a 9.99% APR. Subject to approval of credit application. Rates range from 0% to 29.99% APR. APRs will vary depending on credit qualifications, loan amount, and term. Bread Pay™ loans are made by Comenity Capital Bank, a Bread Financial™ company.